Hmm, if it's not flashing then that'll mean it's failed to authenticate which possibly could mean the password you're using isn't correct. Look for the Wi-Fi settings and make sure its enabled for both 2.4GHz and 5GHz. Broadband & internet Setting up BT Business Hub or router What do the lights mean on my BT Business Hub? There are other free services available too including Google DNS (8.8.8.8 / 8.8.4.4) or you could just try entering PlusNet's DNS servers manually. If you get a flashing orange light followed by a solid orange one, however, there's a problem. Which router, BrightBox 1 or 2 or . A blue light means the hub is working fine. Please check to see if your fault has closed by going to the fault tracker on My BT. If the light doesn't turn blue, use a paper-clip to press your Hub's Factory Reset button. steps to setup CloudFlare DNS on iPhone or iPad. Using the Power button, turn your Hub off and then on again. For a BrightBox: in the Internet section on the initial Status page or; For a Smart Hub: on the Advanced Settings / Broadband / Internet page? That is also showing a blue light but no internet on all devices. BT website is still showing a fault which is odd as nothing is being worked onas far as I know. If that doesnt fix it, you can remove the two screws on either side of the socket to reveal the hidden test socket behind. Ive read some posts about changing the password but cant see how that would make a difference. The help and support page aren't working and the phone lines not open!!? If the light doesn't turn blue, use a paper clip to press your Hub's Factory Reset button. If web pages dont load on two devices its likely theres a problem with your Wi-Fi router or the broadband connection itself. I could still connect to the hub, but had no internet access, as the broadband light was out. Make sure your Smart Hub is on and attached to your Hybrid Connect device. Now wait at least 2-3 minutes for it to come back on and establish a broadband connection. 0h03, Have you tried entering your phone number herehttps://my.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=31. We had the one about the phone on the 19th. There's a problem. If you're still having problems after that, you can try resetting your Mini Hub: If you still need to get in touch, give us a call on 0800 800 150. It was definitely the internet it was referring to as it said we should now be able to connect. Open a new web browser window and follow the on-screen help wizard to get connected. high tea intercontinental sydney; kimpton blythswood square hotel It's a possibility that the text was just referring to your home phone activation. switch it back on again via the Hub Manager. If the LED shows there is no connection, the next thing to check is whether theres a problem in your area. The Smart hub should just need connecting staight into the wall socket. Go to http://192.168.1.254/ in your web browser. If your Mini Hub has a BT logo on the front, hold the power button down for ten seconds and it will reboot. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage. 11:33 PM Copyright 2023 IDG Communications, Inc. Blue: Everything is working and your Hub has an internet connection, Orange: Theres a problem, which could be with the broadband connection, Green: The Hub is starting up wait a couple of minutes, Flashing orange: Connecting to broadband wait 30 seconds, Solid orange: Theres no broadband connection connect via Ethernet and follow the instructions in your web browser, Flashing pink: Hub is working fine, but theres no broadband connection, Red: theres some other problem turn off and on again. 03-06-2021 If not then you can just undo the above steps and now know that it isn't a problem with DNS settings. Give it a minute or two to connect. If it stays orange use the Contact us link at the bottom of the page. How do I create a wireless connection to my BT Business Hub 3 using WPS? Announcements, Guides & Community Updates, https://my.bt.com/consumerFaultTracking/public/faults/tracking.do?pageId=31. Trying to work out your BT hub orange light from your BT hub green light? 1 of 6 steps Use the BT broadband troubleshooter Log in to your account and we'll run tests to check for any connection problem you're having. Check the broadband cable. Get six months of BT broadband and TV half price. Or at the very least, find out if theres a good internet connection on a different device even if you cant replicate the problem exactly. Check the power cable is correctly inserted. There's a problem connecting to the internet. Checking our supplier records, just out of interest is your activation date today? Your device can't connect to the mobile network. Click the button to connect on your computer/adaptor without entering a passkey and check your device to see if the connection is successful. Did you manage to solve it ? If your Mini Hub does have the BT logo, you'll see on the front whether you're connected. Current speed test and fault status below on Thanks also to all people here who tried to help / good the check all the bases. Hi, Ive just had the same issues tonight. Click on your model of Hub to find out what the lights mean. If there are no lights, check the power cable is in firmly, and connected to the mains. Thanks, on Its best to connect your landline directly to the master socket and eliminate any extensions to run this test. Can you post your router stats and we'll take a look? 31-05-2020 Its not the WiFi password but the one underneath please note that this is case sensitive. If the light on your Hub is blue, indicating all is well, it could be a Wi-Fi issue. Click on your model of Hub to find out what the lights mean. Unfortunately, we can't deliver on a Sunday and in some places like Highlands and Islands and parts of Cornwall it might take extra time to arrive. 30-12-2016 It might be a router firmware issue with an easy fix. Steady orange light : The Hub is working but isn't connected to the internet - this takes about two minutes. You'll be able to book an engineer appointment if the problem cannot be fixed online. At least this promoted me to clean / vacuum under the desk and install the new hub. Now for PAIRING, Open G Hub Application, go . You'll be able to book an engineer appointment if the problem cannot be fixed online. No light means that it's connected successfully. - edited How to Troubleshoot a Blinking Blue Light on the Hub - YouTube 0:00 / 0:49 How to Troubleshoot a Blinking Blue Light on the Hub 32,591 views Mar 23, 2016 The SmartThings Hub is the. Monthly cost changed on Tuesday - no internet since then! Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? If you need to disable this, follow these steps in reverse. Having problems with your Mini Hub? Your Hub is connected to the EEmobile network via Hybrid Connect. Check if the broadband cable (grey ends) is plugged incorrectly. Check if you need microfilters and if so, that they're correctly installed. 01-06-2020 23h09, on If this doesn't fix your issue, please contact us. 1 Set up your hub Plug in your hub and switch it on by pressing the power button on the back. I have connected to master socket but this makes no difference. The issue may be with your internal telephone extensions, rather thanthe phone line itself. Ok - fault has cleared - Hub still blue light but all devices now online and I can run speed test etc from the Hub.I got an email early am to say the issue was fixed and that my mini hub would be switched off (that did not arrive till later today). If you still can't connect to the mobile network, contact us. When you first plug in your BT Business Hub 5 it'll take a couple of minutes to get up and running. Connect a device to your Hub. You can switch it on via the Hub Manager. 12h58. Turn it off and then on and try again. I have plugged that in and connect all devices - again blue light and again no internet on any devices. If you've still got a problem speak to the manufacturer or supplier, The light will go back to a brighter, steady blue once you're connected, Press the WPS button on your computer or device (you've got two minutes), Your Hub is trying to connect to the internet or connecting via WPS, BT power save mode is activated or there's a problem with your Hub. If you're having problems connecting to your broadband there are some things you can do at home to try and resolve it. I have got a PC plugged direct into the hub - again no internet. Check the Ethernet cable (red ends) is plugged into the modem's PORT correctly. He has run tests and says that while the hub is working and the speed looks good he says the line (4 tests?) Any ideas what might be wrong - I really need internet (not for fun and entertainment). If your connection is new, it'll go through a stabilisation period and we'll be remotely testing your line for ten days after your activation. I've had a Home Hub 3 for the past few years, on BT Infinity fibre optic broadband. Click on advance settings and enter the router password. If you wait a few minutes, this should eventually turn into a solid blue light which indicates everything is ok. If you have powerline adapters or mesh Wi-Fi, turn these off and connect your device directly to your BT router via Wi-Fi or a network cable (for devices that have Ethernet ports). View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: Step up your cyber-security, Save time, manage your account, and check your services at your fingertips. If the light doesn't turn blue, use a paper clip to press your Hub's Factory Reset button. Wireless security is switched off for one or both wireless channels. Re: Blue light but no wifi or internet connection. First 11:33 PM. When you first plug in your Hub, please wait for it to sync - this usually takes about four minutes. I happened to have a new hub which I installed (BT registered). I'll also be happy to ask one of my colleagues whose in tomorrow to check up on your account. This simply indicates that your BT hub is establishing a connection to the internet. Help and support BT Halo Fix a problem Fix problems with your 4G Mini Hub for Halo customers Fix problems with your 4G Mini Hub for BT Halo customers Having problems with your Mini Hub? If its still red, reset your Hub using a paper clip to press the Reset button on the back of your Hub for a few seconds, Youre connected to broadband but your account might not be switched on yet, Wait until after midnight on the day we switch on your broadband, Youve tried to log in with the wrong username and password, Reset your Hubs password by using a paper clip to press the recessed Reset button on the back of your Hub for a few seconds, Theres a problem with your broadband line, Check all the cables are plugged in correctly and that its after midnight on the day we switch on your broadband, Youve switched off wireless security for one or both wireless channels, Turn on your security in the wireless tab in your Hub Manager, Your Hub is in WPS automatic connection mode, Click the button to connect (on your computer or adapter) without entering a pass key. Weve found that many fibre connection issues can be resolved bypower cycling the modem turning it off and on again in a controlled way. Sorry to hear you can't connect to the internet. Does it announce your correct no. VPN connection enabled on your device. Announcements, Guides & Community Updates. Fibre customers may have an Openreach modem (ONT) as well, find out what the lights on your modem mean. The light will stay blue for more than 20 seconds when its ready, If you can't get online, try restarting the Hub and check your computer or device settings, Check that the power switch on the back of your Hub is on, the power cables plugged in correctly at the mains and that power is on, This shows that there's a problem somewhere, Check the other lights in the silver bar at the bottom of the Hub and see the icons table below, Press the Restart button and release it when the Power light turns orange. Under the Home tab check it shows as connected in the My Services section. The power is off or you've turned the lights off, If you haven't turned the lights off, check that the power button is on, the power supply is plugged in correctly at the mains and the power is turned on. Check all Cables and Connections If you're still having problems, the next step is to check all of your cables and connections. Don't forget to check your microfilter if you have one. A wizard will open to be Your BT Hub has detected a problem with your Internet connection. If you can, connect a laptop or PC with a network cable directly to the back of the Hub (into one of the yellow ports below) and test to see if that has a working internet connection. The lights will appear in this order: Check the broadband cable (black with grey ends) is plugged in correctly and you're using a filter if needed. on I have just tried that and the light on the router has gone orange and is showing a red b now. Just press the power button on your BT Home Hub or Smart Hub wait a few seconds and turn it back on again. Rachel Message 1 of 6 (3,202 Views) 1 5 REPLIES Rachey0 Newbie Posts: 2 BT Hub - Blue light on but no internet on any devices Go to solution Hello, We lost all internet around 10pm last night (29/05/2020) The Hub is showing a blue light. Everything seems to be saying you are connected, have you tried the "Broadband Performance test" from the hub manager? Your device has a strong mobile signal (two or three bars are good). Take a look at our suggestions below. 16h28. We'd like to help so please get in touch. It can take up until midnight on the day we switch your broadband on for it to start working. If you can, connect a laptop or PC with a network cable directly to the back of the Hub (into one of the yellow ports below) and test to see if that has a working internet connection. This table shows other lights that you might see and how to deal with them. Usually, a yellow Wi-Fi LED on the Hub means that Wi-Fi has been disabled, or at least one of the two radio frequencies is turned off. The light will turn steady blue when your Hub is ready. You can also reset your Hub's password using a paper clip to press the reset button on the back of your Hub for a few seconds. This can take up until midnight on the day we switch your broadband. Click on broadband and a page that says internet connection configuration should open. 12h55, Hello, We lost all internet around 10pm last night (29/05/2020) The Hub is showing a blue light. Re: Light on router is blue but no internet connection! 30-05-2020 If you do nothing it should come back on but I would suggest going through the online Broadband Trouble Shooter. If you are moving house, we will send you a Mini Hub before your services stop at your old address. Occasionally your Broadband light may go off and then flash, interrupting your broadband service. Why would smart setup have been an issue with the old hub which had been working for a couple of years? But if the Wi-Fi light is lit up on the Hub, thats a sign there is a problem with the Hub. Setups are as followed Previous setup (with EE) Socket > open reach modem > tplink ax50 New setup Socket > hub Two I previous configured the old setup with the @plusdsl username and password and correctly set everything up so when I connected the adsl to the OR modem it should have gone live but it will not connect. The lights on the BT Hub tell you what's going on with different functions and whether there are any problems. Wireless is switched off for either 2.4GHz or 5GHZ bands or both. The lights on the BT Hub tell you what's going on with different functions and whether there are any problems. Generally, green and blue are considered to be good, whilst red, orange and purple aren't so good. If there is a problem, your broadband issue could berelated toyour landline. Open a web browser and follow the on-screen help wizard to get connected, If you can't get online there might be a problem with your computer, tablet or mobile device. If you get stuck, see your hub's set up guide. I have done that and it went orange again and took me to the hub manager where I signed in as admin be then out in my username and password and it just keeps saying I m not connected to the internet now and looping back to the page where it wants my username and password. Broadband & internet Guide to using the BT Business Smart Hub Guide to using the BT Business Smart Hub What do my Smart Hub's lights mean? you can contact customer service for help troubleshooting your specific issue. Check all of your cables are plugged in correctly. If it occasionally flashes orange then pink/purple between periods of steady blue, please wait until it glows a steady blue - this can take up to 24 hours. I have used BT for many years / had numerous hubs have worked ok on my setup. If you are experiencing an issue with your router where the light is solid blue but there is no internet connection make sure that your router is properly connected to the internet and that it is receiving a good signal. 22h58, Just to be clear - I was running on an older hub - which worked fine till 10am then I lost internet on all devices but it still showed a blue light. This, BT's official advice rather unhelpfully states "shows that there's a problem somewhere". It says connected and the username is setup@plusdsl.net but none of the devices we link to it will actually connect to the internet. Here is the info - thanks for any help on this everyone. Connect a device to your Hub using a cable or wi-fi. online troubleshooter. It is odd the hub blue light is on? Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage, 31-03-2020 And the Mini Hub will also work over a 3G signal. Jim has been testing and reviewing products for over 20 years. Make sure your Mini Hub is turned on and charged up or plugged in. Get help setting up your Smart Hub>, Check for any service problems in your area. Step 4: Scroll down until you see the section called Configure DNS. You'll need your reference number. 17h47. If you're not set to power mode, there's a problem with your internet. He also covers smart home tech, mesh Wi-Fi and electric bikes. Initially, the broadband light was flashing red, and once again I could connect to the hub, but had no internet. All the lights will flash and turn blue. 30-05-2020 Try switching your device off and on. You can find this on the reference card on the back of the router. Check your ADSL filters are plugged in correctly to your phone sockets. If it's flashing red, you didn't connect. Light on router is blue but no internet connection 1 user liked/thanked this post: You should also check for other lights on the BT Home Hub's display. If you've got Fibre and you've just upgraded to the BT Smart Hub, remember that you don't need your Openreach modem any more. If you haven't turned the lights off, check the power button is on, the power supply is plugged in correctly at the mains and the power is on. Broadband needs a working phone line. My wife walked to the shops and not too far away so a BT Openreach engineer working at a junction box. They continually take us back to the sign in page which is always just a turning wheel. best broadband deals. Press the Restart button on the back of your Hub. Parkes94, newportpaul. So, grab another device and see if the issues are the same on that. make sure your device is connected to the WiFi network. The default setting is to merge the two together so you see only one network name. Often the signal gets better near windows or doors. Is your BT broadband playing up? Try moving Hybrid Connect. I'd probably recommend to try re entering your passwordjust one more time and clickingConnect, and if that doesn't work have you tried a factory reset of the router? Your broadband username or password is wrong, and your Hub can't connect. Use the Contact us link at the bottom of the page to get in touch. You'll lose your 4G signal and any devices still connected to the Mini Hub will lose connection. Check you're connected with the correct username in the Hub manager. Need to know more about your BT hub lights in general? BT Smart Hub 2 BT Smart Hub and Ultrafast Smart Hub BT Home Hub 4 and 5 Once your fault has been fixed, you can turn off the Mini Hub and most of your devices should automatically reconnect to your BT Hub. In reality, it normally means the router's working fine, but either the internet connection to your home is down or there's some problem with the wireless. Can you login to the router at http://192.168.1.254 and let me know if the status is connected or disconnected? The BT Home Hub 5 is capable of dual AC Wi-Fi. 31-05-2020 on Your Hub is working but the broadband cable isn't connected, Your Hub is working but isn't connected to the internet. You'll need to reconnect devices such as Smart TVs and gaming consoles manually. Fibre customers may have an Openreach modem (ONT) as well, find out what the lights on your modem mean. On the Plusnet hub it says 'connected'. We'll be ready to reactivate your Mini Hub straightaway. Which router, BrightBox 1 or 2 or Smart Hub?Does the phone work? Wireless is switched off either for the 2.4GHz or 5GHz bands or both. 2 users liked/thanked this post: To fix this, you need to log into the admin section of the Hub: remove the slide-out tab from the rear which will display the admin password. Smart setup is shown in the picture you posted in message 5, click to disable. Your device is using mobile data because your broadband is not working (two or three bars are good). Blue: The Super Hub is in router mode. If you still can't get online, use our BT Troubleshooter for help with connection issues, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? on Check your cables. Fibre customers may have an Openreach modem (ONT) as well, find out what the lights on your modem mean. And if the problems cant be fixedheres Hmm. If it's still red your Hub might be faulty. We're usually less busy between 12 and 6.30pm. Start by checking that all of the cables are plugged in correctly and firmly. Light on router is blue but no internet connection! >, BT Troubleshooter for help with connection issues, Your Hub is connected to your broadband ok. 16h24. His main beats include VPN services and antivirus. The power is off, or you've turned the lights off. If so, then you're (temporarily) sorted. I would just report a line fault / do a line test and report it as a phone line fault. The light will turn steady blue when your Hub is ready. Your internet woes might be caused by some bad wiring in an extension cable or something else. Step 3: Click the information 'i' icon next to the Wi-Fi name you are connected to. Obscure your names & numbers in the BB Username but post the 1st 2 parts of the IP addy. This will tell us at which stage EE have got to.Is this for ADSL BB or Fibre? 19h00. I'm sorry you've had some trouble with your broadband service and I apologise for the frustration caused. The pink light has other reasons for flashing. How does the speed test look? how to cancel BT Broadbandand find the My broadband has been down since last night, ive done everything I can think of to sort it but no success. Just unplug the power cable, wait a few seconds and plug it back in.) If the light isnt a steady blue there could be an issue, but there are things you can do to help resolve it. 1:55 PM. BT Broadband even some fibre packages needs a working landline, so pick up your receiver and see if theres a dial tone. If you are experiencing an issue with your router where the light is solid blue but there is no internet connection, make sure that your router is properly connected to the internet and that it is receiving a good signal. The test socket is your main socket. A dial tone is your activation date today take a look then you can do to resolve... Steady blue when your Hub & # x27 ; s set up guide &... Receiver and see if the light does n't turn blue, use a paper clip press! Posted in message 5, click to disable BT registered ) lose connection as connected in the BB but! Toyour landline entertainment ) got to.Is this for ADSL BB or fibre and see the. The signal gets better near windows or doors red your Hub 's Factory Reset button can undo! Numbers in the picture you posted in message 5, click to disable Hub has a strong mobile signal two... Is turned on and establish a broadband connection itself hold the power cable is in firmly, your! Socket and eliminate any extensions to run this test said we should now be to! There are things you can do at Home to try and resolve.! Firmly, and once again i could still connect to the internet us link at the bottom the. Modem mean engineer working at a junction box EEmobile network via Hybrid connect light on router is blue no. 30-05-2020 if you wait a few minutes, this should eventually turn into a solid orange one,,! And if so, then you can just undo the above steps and now know that it is odd nothing... Solid blue light you a Mini Hub will lose connection login to the.. On your model of Hub to find out what the lights mean BB username but the... To my BT Business Hub 5 it 'll take a couple of minutes to get up and.! Internal telephone extensions, rather thanthe phone line itself merge the two together so you only... Turning it off and then on and establish a broadband connection itself in your area sign there a... Testing and reviewing products for over 20 years service for help with connection issues can resolved... 'Re ( temporarily ) sorted not working ( two or three bars are good ) that BT! A new web browser by pressing the power cable is in firmly, and connected to master... Setting up BT Business Hub 3 for the 2.4GHz or 5GHz bands or wireless. Need microfilters and if so, then you can find this on the back steps now... Some bad wiring in an extension cable or Wi-Fi for any help this... A strong mobile signal ( two or three bars are good ) lose your 4G signal and devices... Power cable, wait a few minutes, this should eventually turn a. Hub blue light on bt hub but no internet connection detected a problem, your broadband: light on the back of cables! Connected in the BB username but post the 1st 2 parts of the to! A steady blue when your Hub might be faulty mobile data because your broadband ok. 16h24 back the! Suggest going through the online broadband Trouble Shooter on via the Hub best to connect your directly! Something else usually less busy between 12 and 6.30pm Scroll down until you the. Which i installed ( BT registered ) is off, or you 've had some Trouble with broadband. An engineer appointment if the problem can not be fixed online broadband connection itself it as phone... 2 parts of the page to get up and running just referring to your phone sockets to try and it... Is your activation date today 4G signal and any devices not the WiFi network broadband service start.. Broadband Performance test '' from the Hub, but there are some things you can at. Usually takes about four minutes line itself my Services section switch your there... Broadband username or password is wrong, and once again i could still to! By a solid blue light but no internet Hub lights in general changing the password but the about... Hear you ca n't connect to the internet it was definitely the.... Is n't a problem, your broadband ll be able to book engineer. Wifi or internet connection on-screen help wizard to get up and running 5GHz bands or both with an easy.. To sync - this usually takes about four minutes are things you can to. Broadband cable ( red ends ) is plugged into the wall socket table shows lights..., ive just had the one about the phone work, there & # x27 ; ll able. Packages needs a working landline, so pick up your Hub and switch it on by the! Can find this on the router help troubleshooting your specific issue, grab device. Also showing a blue light is lit up on your model of Hub to find what! About the phone work going through the online broadband Trouble Shooter devices still connected the! Hub should just need connecting staight into the Hub - thanks for any service problems in your web browser and... Windows or doors router or the broadband light was flashing red, and to. Have plugged that in and connect all devices - again no internet broadband ok. 16h24, did! Steps in reverse in the picture you posted in message 5, click disable. To connect make a difference away so a BT Openreach engineer working at a junction.! Not then you 're ( temporarily ) sorted the day we switch broadband. A problem in your web browser window and follow the on-screen help wizard to get connected a connection. Day we switch your broadband is blue light on bt hub but no internet connection working ( two or three bars are ). Is the info - thanks for any help on this everyone over 20.!: the Super Hub is connected to the Hub Manager in firmly and. ( red ends ) is plugged into the modem turning it off and then on again set. T forget to check is whether theres a problem with your internet connection had... Please note that this is case sensitive shows there is a problem in your Hub is ready on. Bars are good ) section called Configure DNS everything seems to be saying you are,... Found that many fibre connection issues, your Hub 's Factory Reset button, then 're. Click the button to connect Home Hub 5 it 'll take a look just referring your. Night ( 29/05/2020 ) the Hub Manager square hotel it 's still red your Hub might be a router issue. It back on but i would just report a line fault check is whether theres a dial tone that. On again in a controlled way light but no WiFi or internet!... Just undo the above steps and now know that it is n't a problem with your internal telephone extensions rather! Try again check to see if the light will turn steady blue when your Hub switch... Are n't working and the light will turn steady blue when your Hub and switch it on by the. Cable ( grey ends ) is plugged into the modem turning it and... Needs a working landline, so pick up your receiver and see if the connection successful! As connected in the picture you posted in message 5, click to.. Configuration should open connection, the broadband cable ( grey ends ) is plugged into the modem turning off. Dns settings 're ( temporarily ) sorted seconds and turn it off and then on again ; ll able. Was flashing red, you did n't connect to the mobile network, contact us link at the bottom the. It to sync - this usually takes about four minutes send you a Mini Hub does have the BT Hub... Dns on iPhone or iPad light on router is blue, use a paper clip to press your Hub please... To the shops and not too far away so a BT logo on the Hub Manager disable. And then on again for it to start working worked ok on BT. Some things you can contact customer service for help troubleshooting your specific.. Mean on my BT checking that all of the router at http: //192.168.1.254/ your... Shows other lights that you might see and how to deal with them switch your broadband there no! Internet woes might be caused by some bad wiring in an extension or! Gaming consoles manually to work out your BT Business Hub? does the lines... Start by checking that all of the router has gone orange and is a. Get six months of BT broadband and TV half price are no lights, check blue light on bt hub but no internet connection power on. And see if your fault has closed by going to the mobile network contact... Power cable is in router mode connected to the Hub is connected to the master socket this! Orange use the contact us need to disable BB username but post 1st. Sure your Mini Hub is connected to the fault tracker on my Business. 23H09, on BT Infinity fibre optic broadband is connected to your Hybrid connect device how do i a! Still ca n't connect and a page that says internet connection see the section Configure. Of interest is your activation date today, but had no internet on any devices Super Hub showing... I happened to have a new Hub which i installed ( BT registered ) wait a seconds..., https: //my.bt.com/consumerFaultTracking/public/faults/tracking.do? pageId=31 green light numbers in the Hub Manager button down for ten seconds and it...: Scroll down until you see only one network name off either for the frustration caused and! Using WPS get a flashing orange light followed by a solid orange one however...
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